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Here, you will find answers to the most frequently asked questions about all SEVERIN products and services. All questions and answers are categorised by topic for optimum clarity.
In this case, please contact us by telephone on +49 (0)2933/982-1460 or by email at email@example.com, stating your article number.
To do this, please contact us by telephone on +49 (0)2933/982-1460 or by email at firstname.lastname@example.org, stating your article number.
The SEVERIN article number is located on the type plate, which is usually affixed to the bottom or back of the appliance and takes the form of a silver sticker; alternatively, it is engraved directly on the appliance. It begins with two letters and is followed by four numbers, e.g. KA 5700. The four numbers constitute the SEVERIN article number.
We advise you to order replacement and accessory parts online at www.severin.de, or via our service hotline on +49 (0)2933/982-1460, Monday to Friday from 8 am – 5 pm
Never dispose of electrical appliances in household waste containers. They contain valuable raw materials which can be recycled. Your municipal administration or specialist retailer can provide information about correct disposal.